Terms of Service.
1) The prices are given without shipping price.
Shipping price depends on the weight of ordered products, its calculated automatically within shipping cart when you are making order.
2) We sale products in wholesale only. We charge $10 fee to orders less than $10 value. We give a discount of 3% if the price of order is more than $200, we give a discount of 5% if price of order is more than $500, we give a discount of 7% if price of order is more than $1000. If you are going to make bulk order for few thousands of $$ or more, check the PDF catalog with Russian crafts, contact us for special prices and transportation solutions.
3) We work on prepaid basic. We accept paypal, western union, moneygram, wire transfers. Contact us if you prefer any other payment option.
4) We will send products within 2-10 working days since we receive payment. Preparing for big order may take more time, and this is discussed in moment of placing order. We notify our customers about every step that we do.
5) Declared shipping time is estimate, we are not shipping company, so we cant be responsible for any sort of shipping delays. However, we do guarantee you will receive the product at least delivered to local post office in your city or full money refund. We send products with certified airmail, so shipping status can be verified within website of the post for a number of countries, including USA, Canada, Spain and others. If you don’t receive the product within 30 days after we send it, please contact us, so we make a formal claim with post office. Once the product is delivered to the local post office in the city to where delivery was ordered, its buyer’s responsibility to take it, shipping fee for non-claimed and therefore returned packages is not refundable.
6) Given photos of items are not "unique". We have wide range of goods, contact us if you want something different, like different color, ornament, etc
7) We are registered Ecuadorian company (C2A Enterprise), and we can make contract with you.
8) You are free to do anything with the purchased items (for instance, you can use them or resell).
9) In case if you would like to return us order, please notify us within 3 days upon recept of the products. Shipping price is not refundable.
10) Shipping insurance is optional, contact us for details if you want to pay it.